terms and conditions

  • We have a 30 days term for payments
  • Cheques should be made payable to Kali Stileman Publishing.
  • All cards remain the property of Kali Stileman Publishing until paid for in full.
  • Goods are supplied at current list prices.
  • We aim to dispatch all items within a day from receipt of your order but UK customers should allow up to five days from this date for your order to arrive. Please note delivery estimates are not guaranteed.
  • We will advise you of any delays or if an item which you have ordered is not available and will give you the option of an alternative design.
  • In most cases delivery will require a signature, please make sure you have the goods delivered to an address where someone can accept your parcel. Damaged or incorrectly delivered cards should be notified within seven days.  Please retain the product and contact us by sending an email to info@kalistileman.co.uk or by calling 01305 848899.
  • If for any reason you are not satisfied with your order then it can be returned within seven days of receipt at your own cost. You will receive a full refund, providing the goods are in still in their unopened inner packaging.
  • We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis
  • All purchases within the UK are subject to a VAT charge rated at 20% The prices shown in the brochure are exclusive of VAT
  • We will pay carriage on orders over £120 on the UK mainland and on orders over £180 to the highlands and islands. There is a carriage charge of £7 for orders with a smaller value before VAT.
  • For overseas sales, we ask that you cover the cost of delivery of the goods plus any import duties, taxes and insurance for the carriage.
  • All orders accepted subject to our terms and conditions.
  • If you have any queries then please contact us at info@kalistileman.co.uk alternatively call us on 01305 848899 Mon-Fri 9:30am-5pm. We will endeavour to respond to all your queries within 3 working days
  • Our address if you wish to write to us is: FAO Kali Stileman Publishing, Rhododendron mile, Puddletown, Dorchester, Dorset, DT2 8QS