Refund policy

Refunds

If you decide to cancel your Contract we will: a) Refund you the price you paid for the products. Please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods. They must be returned to us carefully repackaged, and returned in their original packaging in a re-saleable condition.Refunds will be paid once we have received the products and are satisfied with their condition. b) Refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer.

• Be sure to obtain proof of postage when returning any Products as they will remain in your ownership and control until we have received them.
• If you have returned the products to us because they are faulty, we will refund the price of the products in full, together with any applicable delivery charges. You have 30 days to return products you believe to be faulty.

Returns

• Unless the Product is faulty or not as described you will be responsible for the cost of returning the Products to us.